iPhone call forwarding settings screen with toggle options
iPhone call forwarding settings screen with toggle options

How to Fix Call Forwarding Issues on Jio and Set It Up Correctly on iPhone

Call forwarding can be a useful feature when used correctly, but it can also cause problems if activated unintentionally. Many iPhone users on Jio have reported issues where their calls are getting forwarded to another number after ringing for a few seconds. This guide will help you troubleshoot and correctly configure call forwarding on your Jio number.

Why Is Your Jio Call Being Forwarded to Airtel?

There could be multiple reasons why your Jio number is forwarding calls to Airtel or another carrier:

  • Call Forwarding is Enabled: If you have previously enabled call forwarding, your calls may be redirecting automatically.
  • Network Issues: Sometimes, poor network coverage may trigger call forwarding to another number.
  • iPhone Call Settings: Call forwarding settings on your iPhone may be configured incorrectly.
  • USSD Code Activation: If you or someone else has accidentally activated call forwarding via USSD codes, it can lead to unintended call redirection.

How to Disable Call Forwarding on Jio for iPhone Users

Method 1: Disable Call Forwarding via iPhone Settings

  1. Open Settings on your iPhone.
  2. Scroll down and Select Apps, Search for Phone, tap on Phone.
  3. Select Call Forwarding.
  4. If it’s turned on, toggle it Off.
  5. Restart your phone and check if the issue is resolved.

Method 2: Use Jio USSD Codes to Disable Call Forwarding

Jio allows users to manage call forwarding settings using specific USSD codes:

  • To disable all call forwarding: Dial ##002# and press the call button.
  • To check active call forwarding settings: Dial *#21#.

If the issue persists, try resetting your iPhone’s network settings:

  1. Go to Settings > General > Transfer or Reset iPhone.
  2. Tap Reset > Reset Network Settings.
  3. Restart your iPhone and check again.

How to Set Up Call Forwarding on Jio

If you want to set up call forwarding intentionally, follow these methods:

Using iPhone Settings

  1. Go to Settings > Phone > Call Forwarding.
  2. Turn on Call Forwarding.
  3. Enter the phone number to which calls should be forwarded.
  4. Exit settings to save the configuration.

Using Jio USSD Codes

  • Forward all calls: *21*<10-digit number>#
  • Forward when unanswered: *61*<10-digit number>#
  • Forward when unreachable: *62*<10-digit number>#
  • Forward when busy: *67*<10-digit number>#

Final Thoughts

Call forwarding can be a helpful tool, but it’s important to monitor your settings to prevent unintended call redirection. If you continue to experience problems, contact Jio customer support or visit a nearby Jio store for assistance.

For more details, check out Jio’s official website and Apple’s support page.

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